MEGA Group recognises the incredible results of our EXPERT ACCOUNTING team.
Our team of experts is constantly looking to better serve by adapting MEGA’s offer to the ever-evolving realities of the retailer’s market. Our latest initiative was to sound our members on different services we offer using the NPS method.
The net promoter score (NPS) is a market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague.
Based on respondents’ answers, the results are classified into three categories detractors, passives and promoters, and the NPS is calculated as follows:
The team achieved an UNSEEN result.
A 100% of the members using the Expert Accounting services would DEFINITELY recommend them.
Congratulations each and every member of the team.
Stay tuned to discover how the team accomplished this unprecedented perfect score. What best practices they obliged by and how cohesiveness is part of the team’s strength.
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